Healthcare, Reimagined.One Intelligent Platform for Every Clinic.

Yes. ClinicDrs is healthcare software for medical clinics and licensed doctors in India — outpatient consultations, prescriptions, appointments, queue tokens, billing, and clinic operations.

ClinicDrs is a product of WeMoDa Solutions Pvt Ltd, built for Indian OPD clinics. Support and commercial contact: [email protected]. WeMoDa Solutions Pvt Ltd is headquartered in Chennai, Tamil Nadu, India.

Solo practitioners, multi-doctor clinics, and small multi-branch groups that run OPD — general practice, dental, physio, pediatrics, dermatology, ENT, orthopedics, gynecology, ophthalmology, cardiology, diabetology, and other specialties in the catalog. Front-desk staff, doctors, and clinic admins each get a role-scoped workspace.

No. ClinicDrs is built for outpatient clinic operations (tokens, appointments, consults, Rx, billing). It does not replace a full inpatient hospital HIS, and ClinicDrs.com is not a physical hospital or walk-in facility.

Treat day one as a short checklist, not a multi-week IT project. You can deepen branding, WhatsApp, and ABDM after patients are flowing.

1. Confirm clinic name, phone, and address under Clinic branding / clinic profile.
2. Add doctors and front-desk staff under Manage Staff; each person gets a role (admin, doctor, receptionist).
3. Turn on the specialties you actually practise under Settings → Specialties.
4. Set services & prices (consultation fees) under Services & prices.
5. Set clinic hours and visit types if you take appointments.
6. Print or bookmark the patient self check-in QR and waiting-room display QR from Settings (Clinic setup).
7. Optional: connect WhatsApp/MSG91 on the platform side with WeMoDa if message delivery is required on day one.
8. Optional: open ABDM / ABHA setup when you are ready for digital health IDs — it is not required to run tokens and Rx.

ClinicDrs is a web app. Use Chrome or another modern browser on a front-desk PC, laptop, or tablet. Doctors can use a laptop or tablet in the consult room. The waiting-room display is a dedicated URL opened full-screen on a TV or monitor.

Each login is a staff member with a role. The role decides which screens and writes are allowed — for example only clinical roles write prescriptions; reception issues tokens and takes payments; admin manages clinic settings, staff, and billing plans.

1. Sign in as clinic admin.
2. Open Settings → Manage Staff (or the Staff quick link).
3. Add a person with name, phone, role, and credentials.
4. Ask them to sign in on their device; Active sessions under Settings lists every signed-in device.
5. If a phone is lost, open Active sessions → Sign out on that device — it is revoked on the next request.

No. Paid plans carry the whole product: specialties, queue, Rx, billing, WhatsApp messaging features, AI consult tools, analytics, inventory, packages, broadcast, and ABDM capability. Size limits (how many doctors / branches) and monthly message / AI allowances change by tier.

Clinic admins manage the subscription inside the product.

1. Sign in as admin.
2. Open Settings → Subscription & Billing (or the Subscription quick link).
3. Review the current plan, usage (WhatsApp / AI), and available tiers.
4. Choose upgrade / pay with the on-screen payment flow (Razorpay where configured).
5. Confirm the new limits appear on the Subscription page after payment succeeds.

Patients can scan a clinic QR at the entrance to start check-in on their phone, reducing desk typing for returning visitors.

1. As admin or reception, open Settings and expand Clinic setup.
2. Open Patient self check-in QR.
3. Print or display that QR at the entrance.
4. Patient scans → follows the on-phone flow → front desk sees them arrive on the queue / register path your clinic uses.

A dedicated display URL shows live token status on a TV so patients can see whose turn is next.

1. Open Settings → Clinic setup → Waiting-room display QR / link.
2. Open the display URL on the TV browser (fullscreen / kiosk mode recommended).
3. Keep the front-desk Queue app updating tokens as usual — the board follows live updates.

Yes for critical front-desk continuity. If the front-desk device loses internet, ClinicDrs can queue create/update actions such as new tokens locally and sync them automatically once the connection returns, so reception can keep issuing tokens through an outage.

Admins set the maximum pre-book window in Settings.

1. Sign in as admin.
2. Open Settings → Booking & follow-ups → Appointment booking.
3. Set Max pre-book days (clinic policy — for example 14 days).
4. Save. Reception will only offer slots inside that window.

AI consult tools help draft notes or structure a prescription from speech. They consume the plan’s monthly AI consult allowance (then metered top-ups). Always review the draft before signing the clinical record.

1. Open the patient consult / Rx screen as a clinical user.
2. Start the voice or ambient scribe control your build shows.
3. Speak the history / plan; wait for the draft to appear.
4. Edit anything incorrect — do not accept AI text blindly.
5. Save the note or Rx as you would a manually typed entry.

Yes. Common regimens can be saved as templates so the next similar visit is faster.

1. From a completed Rx or Settings → Prescription templates, create a template with the usual medicines and instructions.
2. On a later visit, open Rx → apply the template → adjust for this patient → save.

Clinical staff maintain allergies on the patient chart so Rx warnings have something to check against.

1. Open the patient chart as a clinical role.
2. Expand Patient details & setup.
3. Use the structured allergy editor and/or allergy tags.
4. Save. Future prescriptions can surface conflicts against this list.

Yes. Clinics often register a child against a parent’s phone. The patient’s Family tab supports linking members and dependents without their own phone.

1. Open the patient → Family tab.
2. Add / link by phone, or use Add dependent when the person has no phone.
3. Confirm the relationship. Either chart can then be opened from the linked list.

ClinicDrs includes DPDPA-oriented export and erase actions on the patient chart for authorised staff. Treat these as irreversible clinic policy actions.

1. Verify the requester’s identity per your clinic’s DPDPA process.
2. Open the patient chart.
3. Use Export (DPDPA package) to download what the product packages for that patient.
4. Only if policy requires deletion: use the erase / confirm erase flow and acknowledge the warning — visits, bills, and Rx for that record are removed as implemented.

Admins (and roles with specialty template rights) maintain the fee catalogue.

1. Open Settings → Services & prices (and Specialty fees if you price by specialty).
2. Add or edit service names and amounts.
3. Save. New invoices pick up the updated catalogue.

Yes. Inventory is included on paid plans. Staff with inventory access manage stock; optional low-stock WhatsApp digests can be enabled under Settings → Automation & AI.

1. Open Inventory from the menu (when your role and plan allow).
2. Add items, stock quantities, and thresholds.
3. As admin, enable Low stock WhatsApp alerts under Settings → AI & messaging if you want a morning digest to the clinic phone.

Broadcast and marketing-category templates are metered separately from utility reminders. Use them for camp announcements or recall lists, not for every token alert.

1. Build or open the patient list / recall tool your clinic uses (Follow-ups / acquisition tools).
2. Choose an approved template.
3. Preview the audience count and cost implication against your monthly allowance.
4. Send; review failures and opt-outs afterwards.

Packages are multi-visit or multi-service plans (for example physio sessions or dental plans) that clinics sell and track against a patient instead of billing every visit from scratch.

1. Configure package templates under specialty / services setup where your clinic defines them.
2. Sell / attach a package on the patient from billing or the package UI.
3. Consume sessions as visits happen until the package completes.

Yes. Enable multiple specialties. Patients can have a primary specialty; doctors see the worksheets that match the visit context. Staff still share one queue and one patient register.

No. Tokens, appointments, consults, Rx, billing, and WhatsApp work without ABHA. ABDM is for clinics that want Ayushman Bharat Digital Mission health IDs and health-information exchange once certified/configured.

Every staff member can manage their own Active sessions in Settings.

1. Open Settings.
2. Expand Active sessions (Tap to expand).
3. Find the device → Sign out.
4. Confirm it shows Signed out immediately; that device is rejected on its next API call.

Yes, where the browser supports WebAuthn passkeys.

1. Open Settings → Passkeys on the device you want to unlock with biometrics.
2. Tap Add this device and complete the browser / OS prompt.
3. Next sign-in, choose the passkey option when offered.

ClinicDrs is built for modern healthcare operations and is designed in line with India’s Digital Personal Data Protection Act, 2023 — including consent, access controls, and patient export/erase tooling. Your clinic remains the data fiduciary for how you collect and use patient data.

Admins have Export & Import under Settings for operational data movement. Patient-level DPDPA export remains on each chart. Contact WeMoDa if you need a full offboarding package.

1. Admin → Settings → Export & Import.
2. Choose the export appropriate to your need; download and store securely.
3. For a full tenant offboarding, email [email protected] with the clinic legal name.