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A patient queue and token system for clinics

A crowded waiting room is usually a visibility problem: patients do not know where they are in the line, so they crowd the desk to ask. ClinicDrs gives every patient a token, shows the queue on a display board and tells them on WhatsApp when it is nearly their turn.

How the queue works

  • Reception issues a token in a few taps, or the patient scans a QR code to check in
  • The display board shows who is being seen and who is next, on any TV or monitor
  • WhatsApp token alerts tell patients where they stand
  • Doctors call the next patient from their own screen; the board and desk update instantly
  • Walk-ins and appointments share one queue

Works through an outage

For the front desk, yes. If the device loses internet, new tokens and updates are queued on the device and synced automatically when the connection returns.

Frequently asked questions

Do we need special hardware for the display board?
No. The display is a web page opened full-screen on any TV or monitor with a browser.
Does it work if the internet goes down?
For the front desk, yes. If the device loses internet, new tokens and updates are queued on the device and synced automatically when the connection returns.
Is there a free trial?
Yes. Every plan includes a 30-day free trial with no card required, so you can run real clinic workflows before paying.

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